These are not aspirational values. They are operational standards that apply to every client, every report, and every communication at MBP. They exist in writing so clients know exactly what they are entitled to hold us to.
Client Standards
Every client receives these as a default — not as a premium add-on. If any of these standards are not met, clients are entitled to raise it directly with the founder.
Every engagement begins with a written scope confirmation — deliverables, timeline, pricing, and reporting frequency agreed before any work commences. Nothing begins without this document.
Every client inquiry, question, or follow-up receives a response within one business day — Monday to Friday. If more time is needed, you are told that immediately — not left waiting.
A professional invoice is issued for every service — including company name, license number (2621115350888), registered address, service description, amount, and payment terms.
Every report or deliverable is accompanied by a formal delivery confirmation — recording date, method, reference, and reporting period. Maintained in your client file permanently.
Your name, engagement details, report contents, monitoring keywords, and all communications are never shared, referenced, or used in any marketing material without your explicit written consent.
Every client file contains the scope record, invoice, delivered reports, delivery confirmations, and key communications — organized and available for your reference or compliance needs on request.
What Is Not Acceptable
MBP never begins monitoring, reporting, or advisory work without a confirmed written scope. Informal requests are not acted on until formalized.
Invoices are only issued for work confirmed in an approved scope. No additional charges appear without prior written agreement from the client.
Recurring engagements do not renew automatically. Each cycle is confirmed with the client before billing and delivery continue.
If a delivery will be late for any reason, the client is informed in advance — not after the missed deadline. Transparency on timing is non-negotiable.
For Compliance-Focused Clients
MBP was designed from day one to produce documentation suitable for bank compliance, merchant account applications, and business audit requirements. Here is what every completed engagement file contains.
Full service scope agreed in writing — deliverables, timeline, pricing, and monitoring parameters — before any work begins.
Professional invoice including MBP company name, UAE license number 2621115350888, registered address, service description, and payment terms.
Payment confirmed before work begins. Reference maintained in the client file alongside the invoice.
The actual work product — archived permanently. Available on request at any time after the engagement.
Delivery date, method, reference number, and reporting period — recorded formally and issued alongside every report.
Key client communications from the engagement period maintained on file — scope approvals, onboarding details, and follow-up exchanges.
Our Services
Structured mention tracking across all channels.
View service →Advisory for broadcast teams and workflows.
View service →Deep engagement and sentiment analysis.
View service →Monthly summaries for individual professionals.
View service →Management-ready intelligence briefs.
View service →Official business details for client onboarding, invoicing, and compliance documentation.