1. Digital Delivery
MBP delivers services through official business communication channels. Deliverables may include reports, audience summaries, media activity reviews, consultancy notes, dashboard formats, executive briefs, and other agreed reporting outputs depending on the service scope.
2. Delivery Timeline
Delivery timelines vary depending on the agreed service scope, reporting frequency, project requirements, and level of analysis requested. Estimated delivery periods are communicated during the proposal and onboarding process.
3. Client Information
Clients may need to provide brand names, public profile names, campaign details, content topics, target markets, reporting goals, keywords, channels, links, or other professional information required for accurate delivery.
4. Delivery Evidence
To support service continuity and recordkeeping, MBP may maintain copies of reports, delivery confirmations, communication records, approved proposals, invoices, and project-related notes associated with a client engagement.
5. Delivery Channels
Official delivery may occur through company email, agreed digital communication channels, downloadable reports, or approved client support methods. MBP recommends that clients use a stable professional email address for delivery and recordkeeping.
6. Acceptance of Delivery
A service is considered delivered once the agreed report, summary, advisory note, dashboard, or approved deliverable has been sent through the agreed communication channel and made available to the client.
Contact Information
For questions about this policy, contact MBP TV Services LLC FZE at admin@mbptvservices.online or +971 52 968 5530.