MBP follows a structured workflow designed to support clear communication, organized reporting, dependable service delivery, and consistent client support throughout each engagement.
The workflow below outlines how MBP manages client engagements from the initial consultation through reporting, delivery, and ongoing support.
The client submits a request through the website, official email, or phone with the service they need.
MBP reviews the client’s objectives and identifies the services, reporting formats, and support requirements that best match the engagement.
Deliverables, reporting frequency, client type, timeline, and support level are defined.
A proposal or service option description explains the service before payment or activation.
A formal quotation or invoice is prepared based on the agreed scope, reporting requirements, and delivery schedule.
Client provides keywords, names, brands, topics, channels, or reporting objectives.
Reports, summaries, analytics notes, or consultancy files are delivered digitally.
Invoices, reports, support messages, and delivery confirmations are maintained.
MBP maintains organized project records including reports, summaries, onboarding details, communication notes, invoices, and delivery confirmations.
MBP focuses on clear proposals, organized reporting structures, defined deliverables, and ongoing communication. This approach helps clients understand project objectives, reporting timelines, and expected outcomes throughout the engagement.
MBP maintains practical internal processes that support organized reporting, client communication, project continuity, and dependable service delivery.
Project documentation should clearly reflect the agreed service scope, reporting requirements, and deliverables.
Reports, communication records, approved scopes, and delivery confirmations are maintained in an organized archive to support future reporting cycles and client continuity.
Service requests are reviewed before engagement to ensure reporting requirements, objectives, and deliverables are clearly understood.